This is part of the chorus line of more than one popular song! “Change, change, change…"
Indeed, change is universal: it spans across time; it is inescapable and ubiquitous; it affects all people, animals, plants, even the universe, and each of us; we can love it, or hate it; and if we do not adapt to it, we as individuals and organisations will surely die!
We all know that there are people who thrive on change and people for whom change is extremely difficult.
In this week's fact sheet, we will look at an introduction to change and resilience to change in individuals and organisations. We will also have a brief look at three major organisational change processes: Business Process Re-engineering, Total Quality Management, and learning organisations, and the role each of these have has in organisational development.
Please download the document and join the discussion.